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21 CPW
- USPS OIG Report: Mail Processing Machine Relocation March 28, 2024Background As part of the Delivering for America 10-year plan, the U.S. Postal Service is making significant investments in Regional Processing and Distribution Centers (RP&DCs) to modernize its network. The goal of this initiative is to standardize and modernize mail and package processing and improve service reliability and cost efficiency across the nation. The Postal... […]21cpw
- NALC honored heroic postal employees at its annual awards ceremony March 28, 2024March 28, 2024 A Postal Service employee who saved a customer being attacked by a dog received the top hero of the year award from the National Association of Letter Carriers this week. Philip Moon, an Amarillo, TX, letter carrier, was in his delivery vehicle last fall when he saw the woman being attacked. He... […]21cpw
- USPS: Podcast shines a spotlight on Inspection Service March 27, 2024March 25, 2024 Carroll Harris, inspector in charge of the Postal Inspection Service’s Los Angeles Division, recently appeared on “The Protectors” podcast. He discussed the agency’s efforts to protect consumers from fraud, with a particular focus on military veterans. “The Protectors” is produced by the International Association of Financial Crimes Investigators (IAFCI). The episode featuring... […]21cpw
- New Infrastructure and Operations Support unit is part of effort to transform the USPS network March 22, 2024March 22, 2024 The Postal Service has a new organization to support USPS network transformation initiatives. Under the Delivering for America plan, the Postal Service is building a network that consists of regional processing and distribution centers, local processing centers, sorting and delivery centers, and integrated logistics infrastructure. The new organization, called Infrastructure and Operations... […]21cpw
- USPS OIG Report: Oversight of the Retail Lobby Customer Experience in New York 1 District March 21, 2024Background Promoting positive customer retail lobby experiences is a focus area in the U.S. Postal Service’s Delivering for America plan. Retail lobbies are where many customers interact with the Postal Service, such as when buying stamps or mailing packages. The Postal Service collects data on retail lobby customer experiences, such as cleanliness, transaction times, staff... […]21cpw
- USPS OIG Report: Mail Processing Machine Relocation March 28, 2024