A MEMBER IS the most important person in our Union.

A MEMBER IS not dependent upon us – we are dependent on him or her.

A MEMBER IS not an interruption of our work. he or she is the purpose of it.

A MEMBER IS doing us a favor when he or she calls – we are not doing him or her a favor by serving him or her

A MEMBER IS part of our Union – not an outsider

A MEMBER IS not a cold statistic – he or she is a flesh and blood human being with feelings and emotions like our own.

A MEMBER IS not someone with whom to argue or match wits.

A MEMBER IS a person who brings up his or her wants – it is our job to fill those wants.

A MEMBER IS deserving of the most courteous and attentive treatment we can give him or her.

A MEMBER IS the person who makes it possible to pay our salary whether we are a truck driver, plant employee, office employee, salesman or President.

A MEMBER IS the life-blood of this and every other business.